Chrome
Open the Studio using the URL or invitation link in email
Proceed in the booth by entering your contact details and reviewing the guidelines until you arrive to the “Ready for your headshot?” page
Your device will check for camera access permissions
If it says “We cannot use your device’s camera.”
Lastly, you’ll need to refresh the page and start from the beginning so that the booth recognizes the new Camera Permissions being allowed
Microsoft Edge
Open the Studio using the URL or invitation link in email and enter the studio
Proceed in the booth by entering your contact details and reviewing the guidelines until you arrive to the “Ready for your headshot?” page
Your device will check for camera access permissions
If it says “We cannot use your device’s camera.”
Tap the 3 dots in the bottom center of the navigation row
Tap “Permissions”
Toggle the Camera on to “Allowed”
Lastly, you’ll need to refresh the page and start from the beginning so that the booth recognizes the new Camera Permissions being allowed
Firefox
Open the Studio using the URL or invitation link in email
Proceed in the booth by entering your contact details and reviewing the guidelines until you arrive to the “Ready for your headshot?” page
Your device will check for camera access permissions
If it says “We cannot use your device’s camera.”
Go back to the Studio and click the lock in the search bar next to the URL, ensure that where it says “Camera” it is followed by “Allowed”
Then click “Upload a photo” and choose the Camera action. From here you can use your devices camera and proceed to submit your headshot in the Studio as normal